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Store Policy

Terms & Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

4 your petz may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in Australian Dollars and all charges will be processed in Australian Dollars.

All prices listed on this website are subject to confirmation. 4 your petz will notify you by email within hours of making a purchase if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order. If you do not receive an email within 24 hours of completing a purchase order, 4 your petz is deemed to have confirmed the purchase at the price listed. If you receive such notification, the sale will be automatically terminated unless you reply by email with confirmation of your intention to purchase the item at the confirmed price.

If you are under 18 years of age, you must obtain a parent/guardian’s consent prior to using Prices and products and services are subject to change

All prices displayed and products and services offered to be supplied on 4 your petz are subject to change without notice.

Placing an order
Before placing an order, please ensure you have read the Terms and Conditions of 4 your petz

To Order Online
Simply press the "Check Out" button and follow the prompts to complete your details.

Changing your order
You cannot cancel or modify an order online once the checkout process has been completed. If there is a mistake in your order, please notify us immediately and quote your Order number so we can rectify any errors prior to processing your order.

Log In
All customers placing an order with the 4 your petz are required to log-in. This is to ensure that you are able to track current and previous orders. You may log in at any time you are visiting the 4 your petz, or at the time of completing your order.

To log-in click on the link on the Home Page. Alternatively you can log-in once you have entered the check out. If you are a registered shopper, please log-in by entering your User Name and Password and click the "Log In" button. If you are a new customer, click on the "New Customer" button. Enter your details in the required fields (highlighted with a tick) on the My Profile page. You may add to your details at any time by clicking on the "My Profile" tab at the top of the screen. Credit card details are not retained as part of your profile.

Stock & Availability
We can only guarantee availability of merchandise while stocks last. If the item you order is temporarily out of stock, we will contact you via email within 5 working days of receipt of your order to advise you of any revised delivery date, or to allow you to cancel or change your order.

All prices are stated in Australian Dollars and include Goods and Services Tax (GST). Only Australian orders are subject to the GST. All transactions will be processed in Australian Dollars.

Processing of Orders
4 your petz will process your order within seven working days of it being placed, subject to stock levels and credit card authorisation. If there is going to be a delay for any reason we will contact you by email or telephone.

Privacy & Safety

Your privacy on the Internet is of great importance to us.

Because we gather certain types of information about our customers, we feel that you should fully understand the terms and conditions surrounding the capture and use of that information.

This privacy statement discloses what information we gather, how we use it, and how to correct or change it. The most important thing is for you to enjoy your shopping experience with us. Your security and privacy are and will always be our top priority.

IP Address
We use your IP address to help diagnose problems if they should arise on our web server and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information

Registration and Promotions
We use registration forms. Registration forms require users to provide us with contact information such as names and e-mail address. The user's contact information is used to facilitate order processing for purchases in the future, as well as to contact users about new ranges, specials, and other promotions we may have. Individual user information is never disclosed to third parties. Promotions require users to go through the registration process. In addition to how registration data is used above, promotions use this data to contact winners of the promotion. By emailing us, users can request changes or to be removed from receiving future promotional e-mails.

Your details will be kept confidential at all times. Your information will not be shared, passed on or sold to anyone outside of our business. This information will confidentially remain with us. By entering your email address to any part of our website, you accept to receive news updates from us. If you do not wish to receive this information, please email us at to remove your email address from receiving these communications.

Should subscribers and customers subsequently choose to unsubscribe from mailing lists we will provide instructions on how to unsubscribe on the appropriate website area or in said communications. On request, we will delete from its database personally identifiable information that has been submitted.

Payment Methods

- Credit / Debit Cards

- Offline Payments

Call Us

                0417 501 567

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